Appointment times are usually at 9am, 10.30am, 12pm, 1.30pm, 3pm or 4.30pm, if you select a different time when booking, this may be adjusted later to fit with our schedule.
Book online here with Fresha.
You can ask questions via Messenger or via the Fresha App.
I can also be reached by text/phone: 07579 036959
(I am often unable to answer calls right away, so sending a text will usually be easiest, and I will reply as soon as I am available)
Bookings require an email address and mobile number for booking confirmation and SMS reminders. A card number is also required at the time of booking, but no payment is taken at this point; this is just for the ‘no-show protection policy ’. When paying by other means at the end of your appointment, the card will never be charged.
VOUCHER BOOKINGS: You can book appointments online even if you have a gift voucher; a credit card is required to reserve the appointment only. This will not be charged at the end of your appointment. Only the late cancellation or missed appointment fee is charged if you fail to cancel or keep your appointment.
Change My Booking
If you need to reschedule your appointment, please message, text or call me ASAP.
There is also a link within your appointment confirmation email that will allow you to cancel/reschedule up to 12 hours before your appointment, or you can cancel using the Fresha app/website.
Please see my Cancellation Policy below.
Cancellation Policy
If you need to reschedule your appointment, please message, text or call me ASAP. There is also a link within your appointment confirmation email that will allow you to cancel/reschedule, or you can cancel using the Fresha app/website.
I understand that things happen in life that sometimes mean you can’t make it to an appointment; please do try to ensure you let me know in good time if you can not make it to an appointment, however. If I don’t know in good time then I cannot offer other people your appointment, which, as a small business, these missed appointments can be very costly to our sustainability.
Cancellation Fees
Cancellations with at least 12 hours’ notice: no fee.
Cancellations with less than 12 hours’ notice: 50% late-cancellation fee.
Missed appointments: 100% no-show fee.
Exceptional circumstances are considered individually.
